Managed IT Services
Managed IT Services is when a third-party company manages the IT functions of a company or organisation.
Also known as a managed service provider, an IT Managed Services Company (such as Resilience IT Services) will be entirely responsible for all aspects of IT operations, including network management, infrastructure management, data backup and recovery, cyber security services, cloud services, helpdesk support, software/application management and more.
Do I need Managed IT Services?
Ultimately, the decision between managed IT services and traditional IT support depends on your specific needs, resources, and business goals. While some organisation may prefer to have an in-house IT team who seek additional help from an IT Support provider, others may find that outsourcing their IT operations to a managed service provider offers more benefits in terms of expertise, cost-efficiency, scalability, and proactive management.
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Our Managed IT Service is proactive, with no hidden costs. We provide you with all the support you need, for a flat monthly fee. Our objective is to keep your IT running smoothly, reduce any risk to your business and ensure that your Technology Plan is fully aligned with your organization's goals.
​We can provide:
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Antivirus
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Backup and Restore
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Hardware Troubleshooting
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Networking
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Patch Management, to keep all your computers up to date (with the latest reliable patches)
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Printer Troubleshooting
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Remote Support
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Server Management
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Troubleshooting
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User Account Management
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Web Filtering
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We can also provide a ticket system for your company
*Additional fees apply for 24/7 Support